Reservation Information

We’re excited to announce our new online reservation system! New and returning participants will need to make a new profile. This is the only system being used for booking lessons moving forward. We will NOT be taking lesson requests via phone, text, email, or using paper profiles anymore.

Please remember: Reservations are required for all lessons and outings and MUST be made 14 days in advance. This includes individual and group reservations.

Program Contacts:

Northern Programs – Bolton Valley/Burlington Waterfront/Chittenden County/Points North –
Betsy Hoffmeister, truenorth@vermontadaptive.org

Central Programs – Sugarbush Resort/Mad River Valley/Montpelier/Waterbury –
Sarah Keith, north@vermontadaptive.org

Southern Programs – Pico Mountain/Rutland County/Windsor County/Points South –
Tom Alcorn, south@vermontadaptive.org

Veteran Ventures Programs – Statewide –
SSG (Ret.) Misha Pemble-Belkin, veterans@vermontadaptive.org

Reservation/Cancellation Policy

Reservations are required and must be made 14-days in advance. This includes individual and group reservations. Vermont Adaptive needs 24-hour notice on cancellations. Emergencies, weather, health concerns, and other unusual circumstances will be handled at the discretion of the Program Coordinator and are usually but not alway exceptions to the policy.

Failure to cancel with 24-hours’ notice may result in you or your athlete being charged up to 50% of the agreed program fee at the Program Coordinators discretion. Repeated failures may result in loss of scholarship support and denial of reservation requests. No-call/No-shows may be charged up to 100% of the agreed program fee and risk being ineligible for future programs.

Vermont Adaptive will notify you with at least 48-hours notice if it needs to change or cancel your lesson due to staffing or other issues. Weather, windholds, and emergencies are similarly beyond Vermont Adaptive’s control.